21.com Casino Review 2025

NZCasinoClub Rating
7.1 /10 Good
User Rating
Reviewed By: Checked By:
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Our revenue model

NZCasinoClub maintains compensated partnerships for featured products with all online casinos presented on our platform. We also generate income when visitors use specific links on our site. This financial arrangement does not affect the impartiality of our recommendations, guidance, evaluations, or assessments. We maintain our objectivity regardless of our business relationships.

Right, let's dive into 21.com. If you're after a solid punt with some top-notch games, this spot's not too shabby. They've got gear from the big guns like Microgaming and Pragmatic Play, and a decent payout average of 96.98%. That's not just fluff; it means more bang for your buck, mate. The customer support? Well, they're on the ball with live chat and email, but don't go looking for a phone number to ring or an FAQ section to browse – you won't find any. It's a bit of a letdown, eh? Overall, 21.com's worth a crack if you're keen on a variety of games and don't mind the odd support hiccup.

Key Points:

Extensive Game Selection - Chocka with games from the best out there. You won't get bored.

Effective Customer Support - Live chat and email are there when you need them. Quick and easy.

Limited Support Options - No blimmin' phone support or FAQs, which might get up some folks' noses.

21.com Casino Bonus Codes

  • 4.8 /10Below Average

    $210 Match Bonus

    Code: BONUS1 Copied !
    1st Deposit100% match with a max value of $50 using the bonus code BONUS1Copied !
    2nd Deposit50% match with a max value of $50 using the bonus code BONUS2Copied !
    3rd Deposit25% match with a max value of $50 using the bonus code BONUS3Copied !
    4th Deposit200% match with a max value of $60 using the bonus code BONUS4Copied !
    Offer Verdict

    I wouldn't touch this bonus, and here’s why: the wagering requirements are sky-high at 50 times the bonus amount. For a kiwi punter, that’s a steep hill to climb before you can pocket any winnings. Plus, the bonus isn’t valid on Skrill, Neteller, or Paysafe deposits, which knocks out some of the most convenient payment methods for many of us. Compared to other NZ online casinos, where you might see lower playthrough requirements or more flexible deposit options, this one doesn't stack up too well.

    Bonus Expires
    Never
    Excluded Games
    Multiple Games *
    Cashout Restriction
    None

User Rating

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Casino Rating

21.com Casino Logo
NZCasinoClub
Rating

7.1 /10 Good
Bonus 4.8/10
Safety 5.0/10
Payment Methods 9.0/10
Games 8.5/10
Customer Support 8.0/10

Overview

Table Games Yes
# Slots 700
Live Games Yes
Jackpots Yes
Average Payout 96.98%
Casino
Live Casino
Lotto
Poker
Sport Betting

Deposit/Withdrawal

21.com Casino Logo
Deposit/Withdrawal
Rating

9.0 /10 Exceptional

Banking Methods

Number of payment Methods 11
Min. deposit $ 25
Max. deposit -
Min. withdrawal € 50

Max. withdrawal

€ 5000
(Players are permitted to withdraw up to €5,000 per day or currency equivalent. )
Deposit time Instant
Deposit fees -
Withdrawal fees -
Currencies EUR

Withdrawal Times

Approximately 24 hours
Between 24 hours and 2 days
Between 24 hours and 2 days
N/A

Safety

21.com Casino Logo
Safety
Rating

5.0 /10 Average
Jurisdictions

Malta

Wager Limit
Time Session Limit
Stake Limits
Self Assessment
Reality Check Tool
Profit/Loss Limit Tool
Link To Help Organisation
Time Out
Deposit Limits
Cool Off Tool

Customer Support

21.com Casino Logo
Customer Support
Rating

8.0 /10 Very Good
Customer support Yes
Live chat On Site
Response time 21 hours
Contact Number None
Email Yes
FAQ -
Languages -

About Casino

21.com Casino Logo
Website https://www.21.com/
Company Betpoint Group Ltd.
Established 2018
Languages
    English Finnish Japanese Norwegian (Bokmål) Swedish

How We Test

We are dedicated to providing honest reviews. Our ratings are based on comprehensive testing of all aspects. We ensure payment methods are user-friendly and secure through careful analysis. We also extensively play various slot and live games to verify their quality and fairness. This thorough examination enables us to deliver reliable and trustworthy reviews.
Reviewer Robert Longthorpe
NZCasinoClub Rating 7.1 /10
Test Duration 23 hours
Payment Methods Checked Yes
Casino Games Tested Yes
Published date
Updated/Checked date 8 Apr 2025
How We Test

FAQ

They’ve got everything from pokies to table games, and some flash live dealer stuff too, all from top dogs like Microgaming and Pragmatic Play.

They're throwing in a welcome bonus spread over your first four deposits – up to €210 total, plus 210 free spins right off the bat with no deposit. Pretty sweet deal, that.

You can have a yarn with them via live chat on their website or flick them an email at support@21.com.

You can pull out up to €5,000 a day. Ewallets are quick – done in 24 hours, but cards and bank transfers might make you wait a bit, like 24 to 48 hours.

Yep, they're above board with a license from the Malta Gaming Authority. You're in safe hands.

Robert Longthorpe is the Senior Writer of NZCasinoClub.com. A graduate of University College London, he began his writing career as a Finance journalist. Since moving to New Zealand in 2011, Robert has turned his clear, precise prose to the gambling industry, creating the website’s style guide and mentoring his team of junior writers.

Today, he’s creating, reviewing, publishing, and constantly improving all content at NZCasinoClub.com, making sure that the website remains your one-stop-shop for online gambling in New Zealand.

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