Playgrand Casino Review 2025

NZCasinoClub Rating
7.5 /10 Good
User Rating
Reviewed By: Checked By:
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Righto, let's dive into PlayGrand Casino, which has been on the scene since 2012. They're boasting a solid average payout rate of 97.68%, which isn't too shabby, eh? They've got a heap of games from more than 60 top providers, so you're pretty spoilt for choice. The customer support is on point with live chat and email, though they're missing a trick by not having a blimmin' phone line or FAQ section—come on, guys, it's 2023!

But here's the kicker: while they're pretty good with the basics, they're a bit slack on detailing withdrawal times for some payment methods. If you're like me and prefer to know when you can get your hands on your winnings, this might get your goat. All up, if you're after a wide variety of games and can handle a bit of a wait now and then, PlayGrand's worth a crack. Just don't expect to be making any quick getaways with your cash.

Key Points:

First up, the game variety is top-notch. You're looking at a massive selection from a whole rugby team's worth of providers—over 60! That's a win in my book.

Support-wise, they've got live chat and email nailed down, which is great for a yarn or sorting issues. But no phone support? That's a miss for those of us who like a good chinwag to sort things out quickly.

And withdrawals, well, they could do with a bit more clarity. They've got the usual suspects like MasterCard and PayPal, but how fast can you get your money? That's the million-dollar question, mate.

Playgrand Casino Bonus Codes

  • 6.5 /10Above Average

    50 Free Spins No Deposit Bonus

    Offer Verdict

    I'd claim this bonus, easy as. It’s a no-deposit offer with 50 free spins on Book of Dead. What’s not to like about that? You’re getting a fair crack at the whip without having to fork out a penny. The wagering requirement sits at 35x winnings, and you can cash out up to €100. It’s a decent deal for a casual play session, especially if you're new to the casino and just poking around.

    Bonus Expires
    Never
    Permitted Games
    Book of Dead
    Cashout Restriction
    Players can cash out a maximum of $100 from this bonus.
  • 7.3 /10Good

    €1000 Match Bonus with 100 Free Spins

    1st Deposit100% match with a max value of €300 and 30 Free Spins on Reactoonz
    2nd Deposit50% match with a max value of €500 and 50 Free Spins on Book of Dead
    3rd Deposit25% match with a max value of €200 and 20 Free Spins on Legacy of Egypt
    Offer Verdict

    I'd claim this bonus, no two ways about it. You're looking at a welcome package spread over three deposits totaling up to €1,000 and 100 free spins. The first deposit is a 100% match—that's a solid double-your-money scenario. But, it’s the 35x wagering requirement that's the real kicker here. It's pretty standard in the Kiwi online casino scene, so nothing too out of the ordinary. Perfect for anyone who likes a good bang for their buck right from the start.

    Bonus Expires
    Never
    Permitted Games
    Reactoonz
    Excluded Games
    Multiple Games *
    Cashout Restriction
    None

User Rating

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Casino Rating

Playgrand Casino Logo
NZCasinoClub
Rating

7.5 /10 Good
Bonus 6.5/10
Safety 7.0/10
Payment Methods 8.0/10
Games 7.9/10
Customer Support 8.0/10

Overview

Table Games 42
# Slots 199
Live Games Yes
Jackpots No
Average Payout 97.68%
Casino
Live Casino
Lotto
Poker
Sport Betting

Deposit/Withdrawal

Playgrand Casino Logo
Deposit/Withdrawal
Rating

8.0 /10 Very Good

Banking Methods

Number of payment Methods 21
Min. deposit $ 0
Max. deposit -
Min. withdrawal € 10

Max. withdrawal

€ 5000
€ 10000
Deposit time Instant
Deposit fees -
Withdrawal fees -
Currencies EUR

Withdrawal Times

Between 2 days and 5 days
Between 3 days and 5 days
N/A

Safety

Playgrand Casino Logo
Safety
Rating

7.0 /10 Good
Jurisdictions

Curacao
Malta
United Kingdom

Wager Limit
Time Session Limit
Stake Limits
Self Assessment
Reality Check Tool
Profit/Loss Limit Tool
Link To Help Organisation
Time Out
Deposit Limits
Cool Off Tool

Customer Support

Playgrand Casino Logo
Customer Support
Rating

8.0 /10 Very Good
Customer support Yes
Live chat On Site
Response time 21 hours
Contact Number None
Email Yes
FAQ -
Languages -

About Casino

Playgrand Casino Logo
Website http://www.playgrandcasino.com/
Company White Hat Gaming Limited
Established 2012
Languages
    English Finnish German Norwegian (Bokmål)

How We Test

We are dedicated to providing honest reviews. Our ratings are based on comprehensive testing of all aspects. We ensure payment methods are user-friendly and secure through careful analysis. We also extensively play various slot and live games to verify their quality and fairness. This thorough examination enables us to deliver reliable and trustworthy reviews.
Reviewer Robert Longthorpe
NZCasinoClub Rating 7.5 /10
Test Duration 23 hours
Payment Methods Checked Yes
Casino Games Tested Yes
Published date
Updated/Checked date 8 Apr 2025
How We Test

FAQ

They'll hook you up with a welcome package up to €1,000 and 100 free spins over your first three deposits, plus some cheeky no-deposit free spins to boot.

Too right you can. They’ve got all sorts from your classic table games to those flashy game show-style games, all thanks to the legends at Evolution Gaming.

They're all over it with options like MasterCard, PayPal, Neteller, and Skrill. Just remember, e-wallets are your best bet for a swift withdrawal.

As mobile-friendly as they come. Whether you’re on the bus or at the pub, you can have a flutter on your phone, no worries.

You’re looking at a 35x wagering requirement on both the bonus dosh and any winnings from free spins. So, make sure you’re up for a bit of a grind.

Robert Longthorpe is the Senior Writer of NZCasinoClub.com. A graduate of University College London, he began his writing career as a Finance journalist. Since moving to New Zealand in 2011, Robert has turned his clear, precise prose to the gambling industry, creating the website’s style guide and mentoring his team of junior writers.

Today, he’s creating, reviewing, publishing, and constantly improving all content at NZCasinoClub.com, making sure that the website remains your one-stop-shop for online gambling in New Zealand.

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